Canon scanner N340P/ N640P problem on windows 7 or vista Operating System Rumi, September 15, 2011 I was trying to use my old scanner Canon flatbed scanner "CanoScan N 640P ex" model. The driver installation didn't give any compatibility issue. However, after the OEM driver installed and tried to scan something- I was receiving this error- canocraft cs-p 3.8 profile not found error code 0x24050010 After googling got it up & running :). So here goes the tid bits- One:: log out of your user account it will not run in the user account. Two:: log in to admin account then unzip the file in to a blank folder you should have disk one two three. Three:: open the folder names disk one. Four:: right click on the file that say's setup.exe right click it. then select properties then on the tabs click on compatibility tab Five:: check run this program in compatibility mode for : select in the drop down box windows 2000 then click apply Six:: click on the setup.exe file and run it. Seven:: when the setup is done check mark i will start my computer me self. the finsh. Eight:: after the box is gone restart the computer. Nine:: log back in admin account and load the CanoCraft CS-P 3.8 do a preview scan you should have a preview show up. Ten:: you get a preview page then test for a save file jpg what I did. Then when thats done log out and back to your user account. scan all you want. Note do not !!! add it as a device it will blue screen you "blue screen of death" Administrations Configurations (Windows) Canon